Disclaimer Rocco Collection
WOOD - products are designed to highlight the natural beauty of wood and will often show interesting features such as knots and grain shading. These natural features will often vary from product to product and within components on the same piece so that no two pieces are the same. It is important to understand the unique properties of wood; which should not be mistaken for flaws. Each piece will have a slightly different grain pattern. Variation in colour shading and grain between different products and within the same product can occur. On distressed ranges, some small splits will add to the character of the piece. This item is assembled by solid wood and painted by hands, there will be small imperfections like small scars, tiny pits, minor joint gaps, slight marks in every item. It's difficult to make smooth sanding and paint in the corners and around the bottom parts in handmade furniture. There would be a slight imperfection in the alignment of pillars. It's very difficult to make it 100% aligned. Please don't consider them as defects because this is the nature of hand-made wooden furniture. These are a normal feature of all-natural wood furniture.
The paint on the ball material is wet and tacky which looks like oil. It can be cleaned with a dry cloth.
MIRRORED - product has intentional gaps between the cut corners, this is to accommodate the natural expansion and contraction of the wooden body that occurs during fluctuating temperatures. Avoid exposing your furniture to excessive heat e.g. by placing it in front of a radiator, as this can cause cracking. Glass or mirrored panels should be cleaned using a non-solvent based glass cleaner and a soft cloth, carefully avoiding contact with wooden or painted sections.
BEADS & GEMS - are added by hand. There may be loose gems/beads in the packaging. Rough handling may cause the beads/gems to fall off. Please handle with care.
FURNITURE HANDLES - has intended longer tube and added larger screw hole to furniture doors and drawers to ensure there is no contact with the door/drawers. This prevents breakage due to overtightening of the handles. Do not overtighten the drawer screw, it could cause damage to the glass or surface of the item. The handle may be a little movable. This shouldn’t be considered as a defect.
As a result, these naturally occurring characteristics are not viewed as damages or defects, so these items are not faulty and credit requests will not be accepted. Please note that images of products displayed on the website may differ in colour due to differences in resolution, colour settings and brightness of computer monitors.