MIRRORED product has intentional gaps between the cut corners, this is to accommodate the natural expansion and contraction of the wooden body that occurs during fluctuating temperatures. Avoid exposing your furniture to excessive heat e.g. by placing it in front of a radiator, as this can cause cracking. Glass or mirrored panels should be cleaned using a non-solvent based glass cleaner and a soft cloth, carefully avoiding contact with wooden or painted sections.
GLASS items will be similar, but never identical. Slight imperfections in the form of air bubbles, hand tool marks, pattern and colour irregularities reveal that a skilled human hand produced the glassware rather than a mass producing machine. Shapes, sizes and colours may vary from piece to piece as this is the nature of the product.
METAL items are most often handcrafted or hand-finished because of that welding joints and small welding imperfections are always present on items. Colour can vary and slight imperfections are normal for metal crafted by hand. We feel this adds character and authenticity to these items.
STONE FINISHES such as marble and granite (including composite marble/stone/high gloss finishes) may differ in colour and veining, we cannot guarantee that the finish will be exactly as pictured. High-Gloss furniture is not scratch-proof so coasters/placemats should be used where possible to minimize scratches.
BEADS & GEMS are added by hand. There may be loose gems/beads in the packaging. Rough handling may cause the beads/gems to fall off. Please handle with care.
PLASTIC material may vary slightly due to natural property variation of polymer and fabrication. However, we will endeavor where required, to get as close a colour, gloss, and texture to the sample finishing provided.
As a result, these naturally occurring characteristics are not viewed as damages or defects, so these items are not faulty and credit requests will not be accepted. Please note that images of products displayed on the website may differ in colour due to differences in resolution, colour settings and brightness of computer monitors.