These products are designed to highlight the natural beauty of wood and will often show interesting features such as chips and grain shading. These natural features will often vary from product to product and within components on the same piece so that no two pieces are the same. It is important to understand the unique properties of wood; which should not be mistaken for flaws.
Each piece will have a slightly different grain pattern. Variation in colour shading and grain between different products and within the same product can occur.
On distressed ranges, some small splits will add to the character of the piece. These are a normal feature of all-natural wood furniture.
While for metal parts are most often handcrafted or hand-finished. Colour can vary and slight imperfections are normal for metal crafted by hand. We feel this adds character and authenticity to these items.
Furthermore, handles has intended longer tube and added larger screw hole to furniture doors and drawers to ensure there is not contact with the door/drawers. This prevents breakage due to overtightening of the handles.
As a result, these naturally occurring characteristics are not viewed as damages or defects, so these items are not faulty and credit requests will not be accepted. Please note that images of products displayed on the website may differ in colour due to differences in resolution, colour settings and brightness of computer monitors.