Dear Customer,


We hope you are well and keep safe.


In line with Government guidance which has encouraged online retail, we are pleased to announce that we now have a small team working safely in our warehouse to dispatch goods for five days each week.


We understand that during this period of shutdown, many of you have online stores and are able to still take orders for your customers, therefore we will do our best to process orders and dispatch them as quickly and as safely as possible.


The health and safety of our team are paramount first and foremost, therefore we hope you understand and appreciate that lead times will be longer. We also have restrictions on lifting heavier products as workers must keep to the 2m distancing rules.


We have a skeletal team responding to all email enquiries. We, therefore, request you send any queries by email to the following email addresses:


For sales enquiries – please email

For dispatch enquiries – please email

For accounts enquiries – please email

For returns & credits – please email


Our website will be fully functional and will be the most efficient way to place orders and have visibility of stocks.We request that you send your orders through our website and one of our team will contact you to as soon as possible to arrange a suitable time for delivery.


Once again, Thank you for your patience, understanding and support through these unprecedented times.


#stayhome #staysafe


Best Regards,


CIMC Home Team

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